What to Bring:

Please dress to the weather conditions and temperature. 

• Long comfortable pants, suitable closed footwear (no large heels, crocs or sandals permitted).

• A phone or small camera is recommended to capture your memories (your responsibility). 

 

More Information:

• We provide helmets. Helmets are worn at all times when riding a horse. 

• Check-in: Please arrive 15 minutes before your scheduled ride departure. Group treks depart promptly at the scheduled time, and unfortunately, late arrivals cannot be accommodated or refunded.

• Image use for marketing purposes: we may capture and use photos or videos taken during your session for marketing, promotional materials, and social media. Your privacy is important to us, if you are uncomfortable with your images being used, please let us know and we will gladly respect your preference.

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Cancellations policy: 

• Cancellations online rescheduling up to 72 hours prior • 48hrs - 7days cancellation prior to booking date 50% refund • NO refund 48hrs before booking.

 

Restrictions:

• Min age 7 years old. All children 10 years old and under must be accompanied by a parent or guardian.

• Maximum weight: 95 kg. The wellbeing of our horses is always our priority. At check-in, guests may be weighed and will then be matched with the horse best suited to their weight and riding ability. For the safety and welfare of our horses, riders over the 95 kg limit cannot participate in the ride. Unfortunately, refunds cannot be provided in these circumstances.

• All prices are in New Zealand Dollars.